Privacy Policy
Effective Date: 01-06-2025
1. Introduction
Media Minds Creations ("we", "us", or "our") respects your privacy and is committed to protecting the personal data of our users and their end-customers. This Privacy Policy outlines how we collect, use, share, and secure data in connection with our services, including usage of the WhatsApp Business API, in accordance with applicable laws and Meta’s Commercial Terms.
2. Data Collection
We collect the following categories of data:
User Data: When you register or interact with our services, we may collect your name, business information, contact details, billing information, and related data.
Technical and Usage Data: We collect data such as device information, IP addresses, browser type, access times, and user activity for system performance and security.
End-User Data: Through your usage of WhatsApp API, you may collect and process data from your end-users (customers). You are solely responsible for ensuring lawful collection and consent from end-users under applicable privacy laws (e.g., GDPR, DPDP Act, etc.).
3. Purpose of Data Use
We use collected data for the following purposes:
Service Delivery: To provide and maintain our WhatsApp Business API services.
Customer Support: To offer technical and customer support.
Communication: To send updates, service notices, or operational communications.
Compliance and Legal Obligations: To comply with Meta’s WhatsApp Business policies, regulatory requirements, and law enforcement requests.
Improvements and Analytics: To analyze service performance, user engagement, and enhance functionality.
4. Data Sharing and Disclosure
We do not sell or rent any personal data to third parties.
We may share data with trusted third-party service providers under strict confidentiality agreements for the purpose of hosting, billing, support, and analytics.
We may disclose data to regulatory authorities or in legal proceedings if required by law, or to enforce our rights or protect the safety of users.
5. Data Security
We employ administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encrypted communications, access controls, and secure hosting. You are responsible for maintaining the confidentiality of your account login information.
6. Data Retention
We retain your data only as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy.
Comply with legal or regulatory requirements.
Resolve disputes and enforce our agreements.
Once data is no longer required, we securely delete or anonymize it.
7. User and End-User Rights
You have rights over your personal data, including the right to access, correct, or delete it, subject to local laws. For any requests, please contact us using the details below. If you're handling end-user data, you are required to honor your users’ rights and ensure transparency and consent.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or our platform. Continued use of the service after updates constitutes acceptance of the revised terms.
9. Contact Information
For questions or concerns about this Privacy Policy or our data practices, please contact:
MEDIA MINDS CREATIONS
Phone: +91 8977166996
Website: https://mediamine.in
Email: mmc20025@gmail.com